All the lines are busy at the moment or the office is closed.
If I can take down your details I'll ask Emma, Michelle or Stella to call you when they're back?
Please can I have your name?
Please can I have your telephone number?
Thank you - Sorry I haven't been able to help you myself but I'll make sure one of the others gives you a call back shortly.

Please use this info to advise when they can expect a call back.

Customers are usually called back within the hour during office hours, any calls beyond 5pm will be called the next working day.

Office hours are:
9am - 5pm Mon to Fri  (excluding bank holidays)
9am - 3pm Saturday
Closed Sunday

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