1.  Please can I take your First name, Surname and Title please?
2. Please can I take your full address including the house name or number and postcode?  Please confirm the full address back to the customer
3. Please can I take your telephone number?
Please confirm the telephone number back to the customer
4. Do you have a code to quote to me from the advert please?  It's usually printed on the coupon.
6. Which information pack would you like me to send?
Thank you - I'll pop the free info pack in the post to you.
Please press the "Submit" button to send over the details to The Helpful Book Company.