subject_line
Tech Support Request
Ticket # [pipe:reference_#]
Date Submitted
+
Please answer the questions below.
Who are you?
*
Teacher/Staff
Student
Student Technology Advisor
Guest
Phone Ext:
*
Room Number:
*
Student ID:
*
Email Address:
*
Who is your Homeroom Teacher?
*
When are your preps/when can IT stop by?
*
Homeroom
Break
Period 08
Lunch
BREAK
Please select the Device or System you're having problems with:
*
Canvas LMS / GatorNet
CAN'T LOG IN! / Password Reset
Phones
Computer
Printer / Copier
BenQ SmartBoard
Network / WiFi
Project Request
What is your Operating System:
*
PC
Mac
What are you having trouble with on the Computer?
*
Sound
Video
Internet Connection
Keyboard, Mouse
Won't Turn On/Off
Software Specific:
Other
What are you having trouble with on the Printer/Copier?
*
Ink/Toner
Paper Jam
Won't Print
Other
Install Request
What is the FlexPrint Number?
*
Which Service are you trying to Login to?
*
Canvas
Gatornet
Google Email
PC Login
Mac Login
Other
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