ZapTel - The Original Phone Card Store
We're sorry you are having trouble.  For fastest resolution, be sure to first call the Technical Support phone number provided with your phone card, or found on the "Technical Support" page on  These folks typically have access to your PIN information and calls and can best resolve your issue.  If you are not satisfied with the carrier's Technical Support, please let us know using this form, and we'll help you fix the problem. 

Following your submission, we will review your issue and respond via email as soon as possible. Sometimes the trouble you are experiencing requires our underlying carrier to assist. Please have patience as we will always do our best to be as quick as possible.

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