Customer Contact Centre Lifetime Achievement Award
Each year ORCCA recognizes new recipients for the Lifetime Achievement Award. These candidates embody the spirit of customer service and have contributed to all aspects of the contact centre industry: the people, the organizations, the technology and the customers. They have worked in a contact centre environment for 25 years or more and exemplify that a lifetime career choice in contact centres provides many opportunities to elevate the reputation of the industry and realize personal success. To be considered for this prestigious award, nominees will have been recognized by their organization for their tenure, professionalism, accomplishments, and serving as an example to others.
Lifetime Achievement Criteria
The candidate receiving this award has worked in a contact centre environment for 25 years or more, and exemplifies that a lifetime contact centre career is a rewarding and fulfilling career choice with many opportunities to realize success. These years do not need to have been served with a single organization, or consecutively, but should add up to at least 25 years of combined contact centre experience.