2018 ORCCA Career Excellence Awards Contact Centre of the Year
- Intent to Nominate -
"The Ottawa Regional Contact Centre Association (ORCCA) is dedicated to the advancement of the Contact Centre profession and industry throughout Canada's National Capital Region."
The categories for the 2018 Contact Centre of Year Award are:
- 25 Full time employees or less
- 26-99 Full time employees
- 100 or more full time employees
In the event we receive only one submission for any of these categories, the award will not be presented and the nomination fee will be refunded.
To advise us of your ‘intent to nominate’, simply complete and submit this form no later than Monday, August 6, 2018, along with your nomination fee of $100 (25 FTE agents or less), $200 (26 -99 FTE), or $300 (100 or more FTE's).
Once received, you will be sent an on-line nomination questionnaire consisting of several categories of questions requiring a ‘yes ‘or ‘no’ answer along with a presentation template.
Upon receipt of the completed nomination questionnaire, you will be contacted by an ORCCA committee representative to arrange for our judges to visit your centre(s). This visit will consist of a presentation and a tour of the centre not to exceed 2.5 hours in total, including presentation, Q&A and site tour.