The California Consumer Privacy Act requires that we disclose the categories of personal information we typically collect about a consumer. Those categories are as follows:
(a) personal identifying information, like name, address and account number, social security and drivers’ license number, as well as other identifying information, which we obtain from the consumer’s creditor, credit reports and other skip tracing tools, and the consumer;
(b) demographic characteristics such as age, gender, etc., which we obtain from the consumer’s creditor and consumer’s credit report;
(c) retail information, which we obtain from the consumer’s creditor and the consumer’s credit report;
(d) internet activity regarding online payments, which we collect if the consumer visits our website or portal;
(e) geolocation data, which we obtain from process servers and/or if the consumer visits our website or portal;
(f) recordings, which are made when the consumer has a telephone conversation with us;
(g) professional and employment-related information, which we obtain from the consumer, the consumer’s creditor, credit reporting agencies, and other skip tracing sources;
(h) educational information, which we obtain from the consumer, the consumer’s creditor, credit reporting agencies, and other skip tracing sources; and,
(i) health insurance information, which we obtain from the debtor’s creditor or the consumer, if we are collecting medical debt. We also sometimes obtain medical information as may be included on an Itemized Statement and/or an Explanation of Benefits form.