Thank you for applying for funding from the Southern Trust. To help the Trust maintain a high quality of service, please provide feedback by filling in the information below.

Your Details

The Application Process

How do you rate the following?  
 very dissatisfieddissatisfiedsatisfiedvery satisfiednot applicable
The accessibility of the contact person/persons?
The willingness to help of the contact person/persons?
Being listened to and understood?
Someone taking responsibility to meet your needs?
Being kept informed and updated on progress?
The level of attention to detail?
The speed of response?
How did you find the process of applying for funds?  
If your application was declined or deferred rate your experience of this process.  
If your application was approved rate your experience of this process.  

The Audit Process

Who was your audit contact person(s)?  
Please rate each of the following.  
 Not Applicablevery poorpoorgoodvery good
The audit process?
The approach of the staff throughout the audit?
Did you believe you were given enough information or explanation throughout the audit process?  

Overall Perceptions of the Southern Trust


Considering the level of service you received from the Trust, please answer the following questions.
How would you rate the overall level of service?  
Would you use this organisation again?  
If you have applied to other funders for grants how does the experience with the Southern Trust rate in comparison?  
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