Southern Trust Funding Application Survey

Thank you for applying for funding from the Southern Trust. To help the Trust maintain a high quality of service, please provide feedback by filling in the information below.

Your Details

Please supply the name of your organisation *

If approved or declined, what regions did, or would have benefited from the funding? *

What was the amount of funding you applied for? *

The Application Process

How do you rate the following? *

	very dissatisfied	dissatisfied	satisfied	very satisfied	not applicable
The accessibility of the contact person/persons?	very dissatisfied	dissatisfied	satisfied	very satisfied	not applicable
The willingness to help of the contact person/persons?	very dissatisfied	dissatisfied	satisfied	very satisfied	not applicable
Being listened to and understood?	very dissatisfied	dissatisfied	satisfied	very satisfied	not applicable
Someone taking responsibility to meet your needs?	very dissatisfied	dissatisfied	satisfied	very satisfied	not applicable
Being kept informed and updated on progress?	very dissatisfied	dissatisfied	satisfied	very satisfied	not applicable
The level of attention to detail?	very dissatisfied	dissatisfied	satisfied	very satisfied	not applicable
The speed of response?	very dissatisfied	dissatisfied	satisfied	very satisfied	not applicable

How did you find the process of applying for funds? *

very difficult

difficult

easy

very easy

If your application was declined or deferred rate your experience of this process. *

If your application was approved rate your experience of this process. *

The Audit Process

Who was your audit contact person(s)? *

Please choose
Please choose

Please rate each of the following. *

	Not Applicable	very poor	poor	good	very good
The audit process?	Not Applicable	very poor	poor	good	very good
The approach of the staff throughout the audit?	Not Applicable	very poor	poor	good	very good

Did you believe you were given enough information or explanation throughout the audit process? *

Overall Perceptions of the Southern Trust

Considering the level of service you received from the Trust, please answer the following questions.

How would you rate the overall level of service? *

very dissatisfied

dissatisfied

satisfied

very satisfied

Would you use this organisation again? *

very unlikely

unlikely

likely

very likely

If you have applied to other funders for grants how does the experience with the Southern Trust rate in comparison? *

very poor

poor

good

very good

What is the ONE thing the Trust did well when providing their service to you?

What is the ONE thing the Trust could do to improve their service to you?