Monster Jam
®
Website Satisfaction Survey
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Do you subscribe to Monster Jam Weekly?
Yes
No
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Have you ever attended one of our events?
Yes
No
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Which of the following websites have you visited?
www.MonsterJam.com
www.GraveDigger.com
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How did you hear about our Websites? (Check all that apply.)
Television
Radio
Newspaper
Publication
Web Search
Search Engine
Link from Site
Friend/Family
Employer/Coworker
Other
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How often do you visit our website?
First Visit
Daily
Weekly
Monthly
Infrequently (less than once a month)
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How do you typically access the Internet?
Dial-up Modem
Direct Connection
DSL
Cable Modem
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What was the reason for your most recent visit to the Website? (Check all that apply.)
Purchase Tickets
Purchase Merchandise
News and Articles
Look at Pictures
Get Upcoming Event Info
Watch Videos
Other
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Are you familiar the Double Down Package?
Yes
No
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Have you ever purchased the Double Down Package?
Yes
No
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Are you familiar with the Total Access Package?
Yes
No
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Have you ever purchased the Total Access Package?
Yes
No
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Ability to Navigate around the Website:
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
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Ability to find what you were looking for:
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
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Web Page Load Times:
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
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Website Design/Layout (Appeal):
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
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Freshness of Content:
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
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Usefulness of the Information:
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
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Accuracy of the Information:
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
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If you ordered merchandise, how satisfied were you with the ordering process?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
If you ordered merchandise, are there any changes in the ordering process that you would like to see?
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What about our site would you like to see improved?
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What is it that you like most/least about our website?
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Are there additional features that you would like us to add to our website?
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Overall how satisfied were you with the Website?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
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How likely are you to revisit this site on a regular basis?
Definitely
Very Likely
Somewhat Likely
Somewhat Unlikely
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How does our website compare to the websites of companies offering similar services?
Well Above Average
Above Average
Average
Below Average
Well Below Average
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How likely are you to recommend our website?
Very Likely
Somewhat Likely
Somewhat Unlikely
Not at all Likely
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What would make you go to our site more often?
Additional Comments/Suggestions that we can use to improve your overall experience:
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Indicates Response Required