2008 TRAFFIC ALERT SERVICE SURVEY

HART Commuter Information Services is pleased to provide traffic alerts for Hunterdon County roads to Traffic Alert Service (TAS) subscribers. Please take a moment to complete the following Traffic Alert Service Survey. Your feedback assists us with improving the service and implementing new ideas.

Please complete the survey by Friday, April 11, 2008.
*Provide your name and email address or fax number to be entered into a drawing for a $25.00 Gas Card. Three (3) prizes will be awarded. Winners will be notified by email or fax.

*Name (First & Last):

Company:

* Email address or fax #:

1. What county do you live in:

2. What county do you work in:

3. How do you receive the traffic alerts?

4. Which of the following describes your role in receiving alerts:

Personal use only (SKIP TO QUESTION 8A)

Receive alerts for distribution to employees as part of my job responsibilities

5. IF YOU FORWARD ALERTS AS PART OF YOUR JOB RESPONSIBILITIES, please indicate the approximate number of employees you forward alerts to at your worksite

6. How do you distribute the alerts?

Receive email, print and post in common area

Forward email to all employees

Receive fax, post in common area

Other

7. IF YOU DISTRIBUTE ALERTS TO EMPOYEES AS PART OF YOUR JOB DESCRIPTION, what is your observation, if any, to changes employees make to their commuter work travel:

Please Skip to Question 9A.

8A. Which of the following best describes what you do with the alerts: (Check all that apply)

Review for my own use only (SKIP TO QUESTION 9A)

Review and forward alert emails to friends, family or co-workers (GO TO QUESTION 8B)

Post a hard copy in a common area (bulletin board, etc) to share with co-workers (SKIP TO QUESTION 9A)

Other (PLEASE SPECIFY, THEN SKIP TO QUESTION 9A)

8B. If you answered 'Review and forward alert to friends, family or co-workers' in Question 8A, approximately how many people do you forward the alert to:

9A. After receiving an incident/accident alert, what changes do you usually make to your commute? (Check all that apply)

9B. After receiving a construction alert, what changes do you usually make to your commute? (Check all that apply)

10. What time do you usually start your commute in the morning?

11. What time do you usually start your commute in the evening?

12. What road do you PRIMARILY travel when commuting to/from work through Hunterdon County?

I-78 (GO TO QUESTION 13)

Route 22 (SKIP TO QUESTION 14)

Route 31 (SKIP TO QUESTION 14)

Route 202 (SKIP TO QUESTION 14)

CR 523 (SKIP TO QUESTION 14)

Local road (PLEASE SPECIFY, THEN SKIP TO QUESTION 14)

13. If you answered I-78 in Question 12, do you take alternate roads when I-78 is congested?

NO

YES (Please specify)

14. Please indicate other sources of information you use to monitor traffic: (Check all that apply)

15. How would you rate the TIMELINESS of the alerts:

Excellent

Good

Poor

N/A

16. How would you rate the FREQUENCY OF UPDATES:

Excellent

Good

Poor

N/A

17. How would you rate the DETAIL of the alerts:

Excellent

Good

Poor

N/A

18. How would you rate the AVAILABILITY of alerts in the MORNING:

Excellent

Good

Poor

N/A

19. How would you rate the AVAILABILITY of alerts in the AFTERNOON?

Excellent

Good

Poor

N/A

20. Alerts are useful to me personally:

Yes

No

21. Alerts are useful to our business:

Yes

No

N/A

22. Does the Traffic Alert Service need improvement?

Yes

No

23. If you answered YES to Question 22, please specify how the service could be improved:

24. How did you hear about the Traffic Alert Service?

Comments:

Bergen County	Burlington County
Camden County	Essex County
Hudson County	Hunterdon County
Mercer County	Middlesex County
Monmouth County	Monroe County - PA
Morris County	Ocean County
Passaic County	Somerset County
Sussex County	Union County
Warren County	Bucks County - PA
Lehigh County - PA	Northampton County - PA
New York City	Other (Please specify)

Bergen County	Burlington County
Camden County	Essex County
Hudson County	Hunterdon County
Mercer County	Middlesex County
Monmouth County	Morris County
Ocean County	Passaic County
Somerset County	Sussex County
Union County	Warren County
Bucks County - PA	Lehigh County - PA
Northampton County - PA	New York City
Other (Please specify)